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Strategic design solutions for complex applications.

Lotus is strategic UX design consulting specializing in bringing simplicity and elegance to information-rich environments and complex ecosystems.

Offering end-to-end capabilities from strategy, research and ideation through testing and visual design, we customize a strategy to optimize your business' performance.

Our approach, rooted in systems thinking, service design and user-centered design, is built to give your business the competitive edge.

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Our Services

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Discovery

Understanding the problem. Stakeholder Workshops • Heuristic evaluation • Content audit • SEO Audit • Systems mapping and Diagramming • Research • Analytics and Defining success metrics

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Strategy

Stakeholder Workshops • Heuristic evaluation • Content audit • SEO Audit • Systems mapping and Diagramming • Research

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Design

Responsive design for all digital interfaces including websites and mobile applications • Information architecture • Service design • Interaction design • Copywriting

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Measuring Success

Validation • Analytics and Defining success metrics • Usability testing and Iteration

"Sandra has a tremendous facility at UX, from smart information architecture to joyful interaction design to intuitable interface design. She brought that insight and wisdom to help me teach the next generation of designers at GA. But more than that, Sandra's superpower is asking the hard questions. Not the obvious ones, but the ones that you absolutely must solve to get it done right. I came to rely on Sandra for her willingness to take on new challenges, her passion for doing things right, but most of all I valued her ability to keep me at my best. You couldn't ask for a better partner in any undertaking."
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Christina Wodtke / Author, professor, speaker
"I’ve had so much fun working with Sandra. She brings a unique understanding of the business. Her research has fueled many of our ideas. Truly an original thinker, she will find the patterns no one else has thought of and poses them as questions. She evaluates our client needs vs. competition, vs. the trends happening in the industry. The level of detail we can get from Sandra is incredible. I’ve seen her brilliance at work many times over. She fuels ideas with substance and is capable of bringing all her multifaceted skills into one place. Place her in a think tank and one will be happily surprised! Thank you, Sandra, for pushing me out of my comfort zone!"
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Veronica de la Peña / User Experience Designer, Zillow Design Systems

Some Past Clients